Webhosting Blog

Problem with Roundcube

You might experience the following error with roundcube

Unexpected condition from IMAP server, closed or corrupt connection to IMAP. Possible mailbox corruption.

Even the imap service on the server is running fine on the server, you might face this problem.

The cause of this error is “ioncube” is not enabled on the server.

To sort this error you can do the following:

Login to WHM >> Main >> Server Configuration >> Tweak Settings >> PHP >> Select ioncube

Now try to access the emails with Roundcube. You should not face any errors now.


2 responses

  1. What is I do not have WHM access? Is there anything I could do while my host is checking the issue?

    September 18, 2012 at 10:44 am

    • Hi, Its better if you allow the host check the issue for you, as you might not have all the required rights to correct the issue.

      October 12, 2012 at 7:46 am

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